> For the complete documentation index, see [llms.txt](https://xoxoday.gitbook.io/plum/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://xoxoday.gitbook.io/plum/user-guide/integrations/zoho-crm/send-1-1-rewards.md). # Send 1-1 rewards #### How to Integrate with Zoho CRM? #### STEP 1: Connect with Zoho CRM Go to Xoxoday Plum Admin Dashboard. Visit Manage Integrations, and search for Zoho CRM. Click on Connect button, and you will land on ZohoPeople’s App Marketplace.

#### **STEP 2: Install Xoxoday Rewards for Zoho CRM App** Click on the Install button.

On Install, accept the terms and conditions and click on Install. ### Send Rewards to Leads and Contacts #### **STEP 3: Select the Contact or Lead you want to send Rewards.** After the Xoxoday Plum App installation, You will find the ‘Plum Rewards’ button on the **Leads** and **Contacts** detail page.

#### **STEP 4: Open Xoxoday Plum Rewards Widget and Select Reward Campaign** **Click on the ‘Plum Rewards’ button to open our rewards Widget.** Via this widget, you can select the desired reward Campaigns that you already created in Xoxoday Plum.

Click on **Next** #### **STEP 5: Customize Reward Email** Now you can customize your reward Email. You can change the Email Subject and Message to send personalized rewards to your contact or lead.

#### **STEP 6: Change the Email Banner** Click on Email Banner to open up available banners for different gifting occasions. Select the desired banner and click on the **USE IMAGE** button.

#### **STEP 7: Preview your Reward Email** Click on **Preview your email** below the banner to check how your reward email will look to your rewardee.

#### **STEP 8: Send Reward** Congratulations! You have sent a reward to your contact or lead. Continue sending reward emails to win more deals and manage relationships with your customers for choosing you.