# Send 1-1 rewards

#### How to Integrate with Zoho CRM?

#### STEP 1: Connect with Zoho CRM

Go to Xoxoday Plum Admin Dashboard. Visit Manage Integrations, and search for Zoho CRM. Click on Connect button, and you will land on ZohoPeople’s App Marketplace.

<figure><img src="/files/9twG9lgJMUBtLbiLbYzO" alt=""><figcaption></figcaption></figure>

#### **STEP 2: Install Xoxoday Rewards for Zoho CRM App**

Click on the Install button.

<figure><img src="/files/KEMveddFTUY4BaASr5OE" alt=""><figcaption></figcaption></figure>

On Install, accept the terms and conditions and click on Install.

### Send Rewards to Leads and Contacts

#### **STEP 3: Select the Contact or Lead you want to send Rewards.**

After the Xoxoday Plum App installation, You will find the ‘Plum Rewards’ button on the **Leads** and **Contacts** detail page.

<figure><img src="/files/LEVL1HOdMNp43ADOx7Y3" alt=""><figcaption></figcaption></figure>

#### **STEP 4: Open Xoxoday Plum Rewards Widget and Select Reward Campaign**

**Click on the ‘Plum Rewards’ button to open our rewards Widget.** Via this widget, you can select the desired reward Campaigns that you already created in Xoxoday Plum.

<figure><img src="/files/yRkr5Lxdy3PDya13rFiK" alt=""><figcaption></figcaption></figure>

Click on **Next**

#### **STEP 5: Customize Reward Email**

Now you can customize your reward Email. You can change the Email Subject and Message to send personalized rewards to your contact or lead.

<figure><img src="/files/ALrQrRDsJl3qxctSuvSd" alt=""><figcaption></figcaption></figure>

#### **STEP 6: Change the Email Banner**

Click on Email Banner to open up available banners for different gifting occasions.

Select the desired banner and click on the **USE IMAGE** button.

<figure><img src="/files/jGZyh9VjUIlfPPFUZG1A" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/TPjetRQ6N41cQE8StE3q" alt=""><figcaption></figcaption></figure>

#### **STEP 7: Preview your Reward Email**

Click on **Preview your email** below the banner to check how your reward email will look to your rewardee.

<figure><img src="/files/y0d1DCYUmMPpDCGj8C7l" alt=""><figcaption></figcaption></figure>

#### **STEP 8: Send Reward**

Congratulations! You have sent a reward to your contact or lead. Continue sending reward emails to win more deals and manage relationships with your customers for choosing you.

<figure><img src="/files/uwtWWKy3wTj38QFK0Ocy" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://xoxoday.gitbook.io/plum/user-guide/integrations/zoho-crm/send-1-1-rewards.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
