> For the complete documentation index, see [llms.txt](https://xoxoday.gitbook.io/plum/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://xoxoday.gitbook.io/plum/user-guide/integrations/zoho-crm/send-1-1-rewards.md).

# Send 1-1 rewards

#### How to Integrate with Zoho CRM?

#### STEP 1: Connect with Zoho CRM

Go to Xoxoday Plum Admin Dashboard. Visit Manage Integrations, and search for Zoho CRM. Click on Connect button, and you will land on ZohoPeople’s App Marketplace.

<figure><img src="/files/9twG9lgJMUBtLbiLbYzO" alt=""><figcaption></figcaption></figure>

#### **STEP 2: Install Xoxoday Rewards for Zoho CRM App**

Click on the Install button.

<figure><img src="/files/KEMveddFTUY4BaASr5OE" alt=""><figcaption></figcaption></figure>

On Install, accept the terms and conditions and click on Install.

### Send Rewards to Leads and Contacts

#### **STEP 3: Select the Contact or Lead you want to send Rewards.**

After the Xoxoday Plum App installation, You will find the ‘Plum Rewards’ button on the **Leads** and **Contacts** detail page.

<figure><img src="/files/LEVL1HOdMNp43ADOx7Y3" alt=""><figcaption></figcaption></figure>

#### **STEP 4: Open Xoxoday Plum Rewards Widget and Select Reward Campaign**

**Click on the ‘Plum Rewards’ button to open our rewards Widget.** Via this widget, you can select the desired reward Campaigns that you already created in Xoxoday Plum.

<figure><img src="/files/yRkr5Lxdy3PDya13rFiK" alt=""><figcaption></figcaption></figure>

Click on **Next**

#### **STEP 5: Customize Reward Email**

Now you can customize your reward Email. You can change the Email Subject and Message to send personalized rewards to your contact or lead.

<figure><img src="/files/ALrQrRDsJl3qxctSuvSd" alt=""><figcaption></figcaption></figure>

#### **STEP 6: Change the Email Banner**

Click on Email Banner to open up available banners for different gifting occasions.

Select the desired banner and click on the **USE IMAGE** button.

<figure><img src="/files/jGZyh9VjUIlfPPFUZG1A" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/TPjetRQ6N41cQE8StE3q" alt=""><figcaption></figcaption></figure>

#### **STEP 7: Preview your Reward Email**

Click on **Preview your email** below the banner to check how your reward email will look to your rewardee.

<figure><img src="/files/y0d1DCYUmMPpDCGj8C7l" alt=""><figcaption></figcaption></figure>

#### **STEP 8: Send Reward**

Congratulations! You have sent a reward to your contact or lead. Continue sending reward emails to win more deals and manage relationships with your customers for choosing you.

<figure><img src="/files/uwtWWKy3wTj38QFK0Ocy" alt=""><figcaption></figcaption></figure>
