# Delivery Related Issues ## **Can I change my postal address once dispatched?** Please [**raise a ticket**](https://www.xoxoday.com/support#raise_a_ticket) or send a mail to [**cs@xoxoday.com**](mailto:cs@xoxoday.com) or Whatsapp us at +91 080 61915050. We will check and get back to you on the same. ## **I am unable to submit the address in the provided address link?** Please [**raise a ticket**](https://www.xoxoday.com/support#raise_a_ticket) or send a mail to [**cs@xoxoday.com**](mailto:cs@xoxoday.com) or Whatsapp us at +91 8061915050. We will update you in the next 4 business hours. ## **Can my friends/Family/Neighbours accept the Gift box on my behalf?** Yes, you may coordinate with the delivery executive at the time of delivery and arrange an alternate person to collect the Gift Box on your behalf. ## **Which address should I provide? Office or residential?** You may provide any address to deliver the gift box, be it residential or otherwise. ## **How can I track my gift box delivery after updating the address?** Once the Gift Box is dispatched from our end, you will be notified with the tracking details on your official mail ID to track the shipment further.