# Types of Companies

## **What are the two types of companies currently using Plum?**

1. Hierarchical (more commonly addressed as multi-admin).
2. Non - hierarchical (more widely addressed as non-multi admin).

## **What are some of the key differences between these two types of companies?**<br>

| **Feature / Specifics**                | **Hierarchical (a.k.a Multiadmin)**                                                                                                                                                                                                                                                                   | **Non- Hierarchical (a.k.a Non-Multiadmin)**                                                                                                                                                                                                                                                                                        |
| -------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Basic Functioning**                  | <p>Super admin oversees all rewards.</p><p>Only Super admin can recharge and set a budget threshold for admins to spend on rewarding.</p><p></p><p>Admins added by super admins can perform restricted actions related to rewarding.</p><p></p><p>They get one common wallet for the account.</p>     | <p>Each admin oversees rewards for their group even though the account is the same. </p><p></p><p>Individual admins only have complete control over their individual wallets.</p><p></p><p>Multiple wallets, each managed (recharge and rewarding) by separate admins. There is no super admin who oversees the entire account.</p> |
| **Can add multiple admins**            | <p>Yes. (Super admin can add from the admin frontend, and developer can add from the backend)</p><p></p><p>- First, the super admin must be added during account creation.</p>                                                                                                                        | <p>Yes. (Admin can add from the frontend, and the developer can add from the backend)</p><p></p><p>- The first admin must be added during account creation.</p>                                                                                                                                                                     |
| **Common Company Wallet**              | Yes. Every admin can set up rewards only from this wallet.                                                                                                                                                                                                                                            | No. Each admin maintains their own wallet.                                                                                                                                                                                                                                                                                          |
| **Concept of Super - admin**           | Yes. (Super admin can see all transactions and can recharge; admins can only reward)                                                                                                                                                                                                                  | No. Each admin can see only their own transactions.                                                                                                                                                                                                                                                                                 |
| **Threshold limit**                    | Yes. Super admin sets limits for admins.                                                                                                                                                                                                                                                              | No. Each admin is responsible for their own wallet.                                                                                                                                                                                                                                                                                 |
| **Reports with Filters**               | Yes. Super admin can see reports for the entire account. Admins, on the other hand, can only see their rewarding reports.                                                                                                                                                                             | Yes. Admins can see reports only for their own recharge and rewards.                                                                                                                                                                                                                                                                |
| **Reports Structure (same/different)** | <p>- Payments report (Visible only to the super admin)</p><p></p><p>- Super admin can see Xoxo code history/ Xoxo points history of all admins (Filter by admin name)</p><p></p><p>- Admins can see history only for their individual Xoxo Points/ Xoxo Code (Filter by admin name not available)</p> | Payment History, Xoxo Code /Xoxo Points history visible to every admin, but only for their individual transactions                                                                                                                                                                                                                  |
| **Cancel / Resend options**            | Yes                                                                                                                                                                                                                                                                                                   | Yes                                                                                                                                                                                                                                                                                                                                 |
| **Transfer of funds**                  | No (one common wallet available)                                                                                                                                                                                                                                                                      | Yes (one admin can transfer all funds to another admin)                                                                                                                                                                                                                                                                             |
| **Addition of admins**                 | Super admin can add admins but an admin cannot add another admin.                                                                                                                                                                                                                                     | Any admin can add another admin.                                                                                                                                                                                                                                                                                                    |
| **Xoxo Links**                         | Yes                                                                                                                                                                                                                                                                                                   | No. (Not available for non-multi admin companies)                                                                                                                                                                                                                                                                                   |
| **3rd party integrations (SAP)**       | No                                                                                                                                                                                                                                                                                                    | Yes                                                                                                                                                                                                                                                                                                                                 |
| **Plum Pro Bulk Upload**               | No                                                                                                                                                                                                                                                                                                    | Yes                                                                                                                                                                                                                                                                                                                                 |
| **Default Expiry**                     | One year for both Xoxo points and Xoxo codes                                                                                                                                                                                                                                                          | One year for both Xoxo points and Xoxo codes.                                                                                                                                                                                                                                                                                       |
