Xoxoday
  • 📓User Resources
    • 👨‍💼For Admins
      • 📌Getting Started
        • ⚙️Settings
          • Manage Super Admin/Admins
            • Hierarchy vs Non-Hierarchy
            • Threshold
            • Delete an Admin
            • Redemption APIs
              • Generic Redemption APIs
              • Oauth 2.0 Implementation for Stores Redemption
          • Platform Preferences
          • Account Verification
        • Types of Companies
      • 🚀Plum Launch Communication Kit
        • 🌉Pre-Launch Templates
        • 🤝Introduction to Plum Templates
        • 📺How to Sign up on Plum’s reward storefront Template
        • 📑How to Bookmark Plum’s reward storefront for easy access Template
        • 🎉How to Redeem the Rewards on Plum’s Reward Storefront?
      • Xoxo Points
        • 📌Getting Started
        • 🚚Distribution of Xoxo-points
        • 📩Email/SMS Customization
        • FAQs
      • Xoxo Codes
        • 📌Getting Started
        • 🚚Distribution of Xoxo-codes
        • 📩Email, SMS, and Xoxo Code Campaign Customization
        • FAQs
      • Points vs Codes
      • Xoxo Links
        • 📌Getting Started
        • 🚚Distribution of Xoxo-links
        • FAQs
      • Domain Authentication Guide
        • Troubleshooting Domain Authentication
      • 💰Add Funds
        • Base Currency
      • Campaigns
        • Getting Started
        • Editing a campaign?
        • Delete/disabling a Xoxo Campaign?
      • 🏬Reports
      • 💳Prepaid Card User Guide
        • Virtual Paypal International
          • 📌Getting Started
          • 📭How to Redeem?
        • Virtual Visa Card
          • 📌Getting Started
          • 💳How to Redeem?
      • 🔐Security and Compliance
        • Cryptography & Encryption
        • Email Whitelisting
        • Governance, Risk, & Data Compliance
        • Application,Dev & Security
        • Cloud Security
        • HR Compliance
        • Identity & Access Management
        • Solution Development
        • Security Operations
        • Training and Awareness
        • Vulnerability and Threat Management
        • Security Operations & Technical Capabilities and Support
        • Data Management
        • Policies & Procedures
        • Tax Compliance
        • Privacy Compliance
        • Cloud Security Alliance
        • Others
        • Documents
          • Data Security
          • Information Security
          • Admin/Business
          • Others
          • Finance Compliance
    • 🧑‍🤝‍🧑For End-Users
      • 📌Getting Started
      • 🧑‍💻Signing up/Logging in
      • 🪙How to redeem?
      • 💳Gift Vouchers
      • 🎁Gift Box Queries
      • 🚚Delivery Related Issues
      • 🛑Cancelation/Refunds
    • 🔗Pre-Built Integrations
      • Qualtrics Integration Guide
        • Using Qualtrics Workflow Extension to Send Rewards
        • Public Survey Rewarding
        • Anonymous Survey Rewarding
      • HubSpot + Plum
        • 1-1 Reward Widget in HubSpot
        • Workflow Based Reward Automation
        • 1-Many Link for Xoxolink’s Reward Automation
        • Email based Reward Automation
      • Darwinbox + Plum
      • SurveyMonkey + Plum
        • Public Survey Automation
        • Anonymous Survey Automation
      • Zapier + Plum
      • ActiveCampaign + Plum
        • Creating Automation
      • Salesforce + Plum
        • Getting Started with Xoxoday Plum
        • Getting Started and Setting up Salesforce Integration
        • Sending 1-1 Reward
        • Steps to create a Flow and add a Trigger
        • Redemption Journey for your Recipients
      • Typeform + Plum by Xoxoday
      • Zoho People + Plum
      • SAP Successfactors + Plum
        • SAP Client Registration with Xoxoday for Stores Redemption
      • Decipher - Forsta Integration
      • Zoho CRM
        • Send 1-1 rewards
        • Automation : Workflow Rules
      • Connect Plum to thousands of apps using Zapier
      • Other Integrations
    • 🛣️Product Roadmap
      • 2022
      • 2021
  • 👨‍💻Developer Resources
    • Rewards API
      • Getting started
      • API Endpoints
        • Authentication
          • Client ID, Secret ID, and Token Creation
          • Token Management
        • Catalog
          • GetVouchers API
          • GetFilters API
        • Orders
          • PlaceOrder API
          • GetOrderDetails API
          • GetOrderHistory API
        • Account Balance
          • GetBalance API
        • Postman Collection URL
      • Concepts
        • Staging Environment
        • Catalog
        • Error Handling
          • Standard HTTP status code summary
          • Errors related to API
        • Exchange Rates
      • Guides
        • Funding the Account
        • Reporting and Analytics
      • Webhooks
        • Test Webhooks
        • How to implement webhooks?
        • How to secure your webhooks?
      • Forex
      • Best Practices
      • Frequently Asked Questions
    • StoreFront Integration
      • Getting started
      • API Endpoints
        • Authorization
        • Token Creation & Token Management
        • SSO Redirection
        • End Points
      • Concepts
        • Points
      • Guides
        • Funding Account
        • Reports and Analytics
    • Xoxo Link API
    • Roadmap for 2021
  • 📅Release Notes
    • Release April 2023
    • Release March 2023
    • Release February 2023
    • Release December 2022
    • Release October 2022
    • Release September 2022
    • Release July 2022
    • Release May 2022
    • Release March 2022
    • Release February 2022
    • Release December 2021
    • Release November 2021
    • Release October 2021
    • Release September 2021
    • Release July 2021
    • Release May 2021
    • Release March 2021
    • Release December 2020
    • Release October 2020
    • Release September 2020
    • Release August 2020
    • Release June 2020
    • Release May 2020
    • Release April 2020
    • Release March 2020
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On this page
  • What are the two types of companies currently using Plum?
  • What are some of the key differences between these two types of companies?

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  1. User Resources
  2. For Admins
  3. Getting Started

Types of Companies

This covers details on the different types of companies that use Plum.

What are the two types of companies currently using Plum?

  1. Hierarchical (more commonly addressed as multi-admin).

  2. Non - hierarchical (more widely addressed as non-multi admin).

What are some of the key differences between these two types of companies?

Feature / Specifics

Hierarchical (a.k.a Multiadmin)

Non- Hierarchical (a.k.a Non-Multiadmin)

Basic Functioning

Super admin oversees all rewards.

Only Super admin can recharge and set a budget threshold for admins to spend on rewarding.

Admins added by super admins can perform restricted actions related to rewarding.

They get one common wallet for the account.

Each admin oversees rewards for their group even though the account is the same.

Individual admins only have complete control over their individual wallets.

Multiple wallets, each managed (recharge and rewarding) by separate admins. There is no super admin who oversees the entire account.

Can add multiple admins

Yes. (Super admin can add from the admin frontend, and developer can add from the backend)

- First, the super admin must be added during account creation.

Yes. (Admin can add from the frontend, and the developer can add from the backend)

- The first admin must be added during account creation.

Common Company Wallet

Yes. Every admin can set up rewards only from this wallet.

No. Each admin maintains their own wallet.

Concept of Super - admin

Yes. (Super admin can see all transactions and can recharge; admins can only reward)

No. Each admin can see only their own transactions.

Threshold limit

Yes. Super admin sets limits for admins.

No. Each admin is responsible for their own wallet.

Reports with Filters

Yes. Super admin can see reports for the entire account. Admins, on the other hand, can only see their rewarding reports.

Yes. Admins can see reports only for their own recharge and rewards.

Reports Structure (same/different)

- Payments report (Visible only to the super admin)

- Super admin can see Xoxo code history/ Xoxo points history of all admins (Filter by admin name)

- Admins can see history only for their individual Xoxo Points/ Xoxo Code (Filter by admin name not available)

Payment History, Xoxo Code /Xoxo Points history visible to every admin, but only for their individual transactions

Cancel / Resend options

Yes

Yes

Transfer of funds

No (one common wallet available)

Yes (one admin can transfer all funds to another admin)

Addition of admins

Super admin can add admins but an admin cannot add another admin.

Any admin can add another admin.

Xoxo Links

Yes

No. (Not available for non-multi admin companies)

3rd party integrations (SAP)

No

Yes

Plum Pro Bulk Upload

No

Yes

Default Expiry

One year for both Xoxo points and Xoxo codes

One year for both Xoxo points and Xoxo codes.

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