# FAQs

## **How to cancel the Xoxo Link that was already sent?**

To cancel the Xoxo Links that were already sent, please write to us at [**cs@xoxoday.com**](mailto:cs@xoxoday.com) or raise a helpdesk ticket at [**https://help.xoxoday.com/hc**](https://help.xoxoday.com/hc). You can also WhatsApp us at +91 080 6191 5050.

## **How to resend the Xoxo Links that was already sent?**

To resend Xoxo Links that were already sent, please write to us at [**cs@xoxoday.com**](mailto:cs@xoxoday.com) or raise a helpdesk ticket at [**https://help.xoxoday.com/hc**](https://help.xoxoday.com/hc)**.** You can also WhatsApp us at +91 080 6191 5050.

## **What is the currency conversion/Forex for Xoxo Links?**

1 INR (or USD) = 1 Xoxo point is the recommended factor. This is unchangeable.

## **How to check the API documentation for Xoxo Links?**

You can check the API documentation for Xoxo Links in the [API section](https://xoxoday.gitbook.io/plum/developer-resources/xoxo-link-apis).

## **How to set up a Xoxo Link Campaign from scratch?**

To understand how to set up a Xoxo Link Campaign, please refer to the "Campaigns" section [here](https://xoxoday.gitbook.io/plum/user-guide/admins/campaigns).

## Can Admins also send xoxo-links?

With our new release, we have extended this functionality to the admins as well to send and view xoxo links from the admin console.