# Catalog

## Refreshing the catalog:

We recommend syncing with our catalog **twice per day** – **7:35 AM GMT** and **7:35 PM GMT** to pull the latest information about the products available to you. This will ensure you always have the latest product images, terms & conditions, and available product denominations to order.

![](/files/-Mj9Cv1bdt7XGl87dzb-)

## Digital Vouchers:

All the vouchers available via the Xoxoday Rewards API are digital. These vouchers can be redeemed online as well in physical stores. Each voucher's terms and conditions specify where and how it can be redeemed.

Please note that there are no physical vouchers/gifts available via the Rewards API.

## Order Fulfilment:

There are 2 types of vouchers that can be ordered via the Rewards API :

1.Real -Time

These are the vouchers whose orders get fulfilled on a real-time basis. So, the moment the order is placed, the voucher is delivered instantly.

2\. Delayed

These are the vouchers whose orders are not fulfilled on a real-time basis and may take 3-10 working days to be fulfilled. Please refer to the voucher's terms & conditions to find the exact timelines.

#### How do I know which vouchers are real-time and which are delayed? 

Please *refer to* [*deliveryType filter in the GetVouchers API*](/plum/developer-resources/overview-of-reward_api/api-endpoints-1/catalog/getvouchers-api.md) response to determine if a voucher is real-time or delayed.

#### How can I check the status of delayed orders? 

To find the status of delayed orders, use the [GetOrderDetails API.](/plum/developer-resources/overview-of-reward_api/api-endpoints-1/orders/getorderdetails-api.md)


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