Q. Will there be any notification if any gift cards are removed or are unavailable?
You can use GetVouchers API to check the latest status of a voucher. We don't send any notifications.
Q. Will the API support multi-admin?
API support multi admin feature is currently unavailable and in the works. We expect to go live with it soon.
Q. How are you applying exchange rates to the gift cards? I noticed there's an exchange rate rule in the API. Is this applied at the point of sending the gift card, or when it is claimed? Or is that something we can control on our side?
Yes, there is an exchange rate applicable for every purchase, Xoxoday has its own exchange rate, which we used to update once in a quarter, this exchange rate is used at the time of order placing. In the order response, we send back the applied exchange rate for that order.
Q. What happens if the gift card is temporarily not available or becomes canceled? Is there some type of notification to us?
Currently, we don't have a notification system, but we are in process of building a notification engine that will proactively notify about such outages. This feature will go live by June end. In the meantime, we recommend syncing with our catalog every 24-48 hrs (through GET VOUCHER API), which will give you the right available products.
Q. Is the product image resizing possible in the listing API?
Yes, since we are hosting images in Cloudinary, we support the ability to resize the images.
Q. Will Xoxoday notify us in case a product is Enabled/Disabled/Denomination changes?
Xoxoday Plum will be sending notification emails to all super admins of Plum pro clients detailing Product and denomination updates. This notification will be triggered once in 24hrs, in the notification, we will be giving the list of products & changes that happened to it. This will keep them informed of any changes in the catalogue which was previously tedious to track.
Q. How does Xoxoday handle History Tracking?
Xoxoday does not publish History via the API β this information is, however, recorded within the platform and can be requested if required.