๐Ÿ“ŒGetting Started

Steps for an admin to send virtual prepaid cards

Step 1: Log in to your Plum account

Step 2 - Recharge your Plum wallet by clicking on โ€˜Add Fundsโ€™ and adding your desired amount.

Step 3 - Click on โ€˜Send Rewardsโ€™ from the menu and click on "Plum PRO" to send Visa prepaid cards

Step 4 - You have the option to send Visa prepaid cards to a few recipients or to multiple recipients in bulk.

Sending Visa prepaid cards to a single or a few recipients

Select the โ€˜Send to fewโ€™ tab and follow these steps:

  • Under โ€˜Select a country for brand vouchersโ€™ choose the recipientsโ€™ country from the drop-down list.

  • In the โ€˜Add Recipientsโ€™ section, add the full name of the recipient.

  • For the next box, select โ€˜Prepaid Virtual Visa International Card USDโ€™ from the drop-down menu

  • Select the denomination of the voucher from the drop-down list

  • Add the quantity of brand vouchers

  • Add the recipientโ€™s phone number (optional)

  • Add the PO number (optional)

  • Add a personalised message for the recipient

  • Click โ€˜Add another recipientโ€™ to add more recipients and repeat steps 1 to 8 listed above.

  • Once you are done click on โ€˜Generate & Send.โ€™

Send Visa prepaid cards in bulk to multiple recipients

Select the โ€˜Bulk Uploadโ€™ tab and follow these steps:

  • To know the required format for uploading data in bulk, download a sample file by clicking on โ€˜CSV/XLSX templateโ€™ under โ€˜Add your recipients in bulk.โ€™ You may skip this step if you already have a CSV/XLSX file with data in the required format.

  • Once youโ€™ve filled in the details correctly, click โ€˜Add CSV/XLSX fileโ€™ to upload and verify the data.

  • Add the correct details for each column from the CSV sheet to upload the recipientsโ€™ information in bulk.

  • Click on โ€˜Verify fileโ€™ at the bottom.

  • Click on โ€˜Yes, continueโ€™ in the pop-up box to verify the file.

  • Once you verify the file, click โ€˜Generate & Sendโ€™ to send prepaid cards to the recipients. The recipient receives an email with the details of their prepaid card and a link to claim the reward.

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