How to redeem?

Redemption process for end-users:

Xoxo Points

To redeem Xoxo Points, please follow the steps below:

  • Login to your account by clicking on the profile button in the top right corner of the page.

  • Your reward points balance is shown at the top right corner of the page or under “Xoxo Points” in the profile icon.

  • Choose any gift vouchers, etc from 30+ categories.

  • Click on “Add to cart” on the selected option.

  • Once you add the product to your card, "Add to your cart" button will show "Go to Cart" option making the journey simple. You can click on Go to Cart button.

  • You can also "go to cart" by clicking on the cart icon on the top right corner beside the profile.

  • Please read the Terms and Conditions, Validity, and Description of the item before proceeding.

  • Click on "Proceed to checkout" to move to the check-out page

  • Enter your name, email, dialing code, and phone number. An OTP will also be sent to the mobile number provided before continuing with the purchase.

  • The user will be able to see the point balance and ask if he wants to use the points for the order payment

Xoxo Code

The user has to visit and log in to your account on stores.xoxoday.com to redeem the code.

You may do partial redemptions for Xoxo codes and use them until the code balance is exhausted. Please note that the code can be used within the validity period.

A single Xoxo code can carry a maximum of 50000 points which can be burned anywhere without any restrictions according to the campaign mapped to it.

You can use up to 10 Xoxo codes in a single transaction. You will have to apply for one code (under Have a Xoxo code?) and click apply. Repeat the process to apply more Xoxo codes.

By default, a Xoxo code is valid for 1 year.

You can choose multiple codes to order as long as the amount does not exceed your Xoxo codes Balance.

We will not be able to club the codes or cancel the codes as the codes are delivered to your email id.

We regret to inform you that the Xoxo code cannot be exchanged for cash. If you face a code error, kindly share with us the screenshot of the code and the error at [email protected] and we will get this issue resolved in the next 24 hours.

How to redeem xoxo codes:

  • On receiving the reward email, click on "Visit Plum Stores Now" as shown below. You will be redirected to our marketplace where you can consume the code.

  • Choose any gift vouchers from 30+ categories, click on "Add to Cart".

  • Visit the cart and click on "Proceed to checkout".

  • Enter your name, email, dialing code, and phone number. An OTP will also be sent to the mobile number provided before continuing with the purchase.

  • Add the code under "Have Xoxo Code?" and click on Apply. You can apply a maximum of 10 codes for 1 order.

  • You can also pay the excess amount by Credit/Debit cards, Net Banking, or even Wallets (Airtel, Oxigen, etc).

  • Click on “Pay Now” to continue with the payment mode selected.

  • Items are delivered to the provided mail successfully with the necessary details.

HRMS such as Darwinbox, here is how you can redeem:

Here are the steps to redeem:

  • Login to your Darwinbox account.

  • Under “My Access”, click on the “Recognition” tile.

  • Within the “Recognition Overview”, you check your accumulated reward points balance.

  • Click “Redeem”.

  • You will now be redirected to the Plum Storefront via single sign-on.

  • You can check your points balance in the top right corner of the page.

  • Choose any experience, gift vouchers, etc from 30+ categories based on your location.

  • Click on “Add to cart” on the selected option.

  • Please read the Terms and Conditions, Validity, and Description of the item before proceeding.

  • After adding all the items to the cart, click on the cart icon to proceed with the purchase. Verify your items and click on “Proceed to Checkout”.

You can watch the process of redeeming in the video below:

If you are using SAP® SuccessFactors or a custom platform, here is how you can redeem:

  • Login to your SAP® SuccessFactors account.

  • Under the “Home” tab, click on the “Compensation” module.

  • You can check your accumulated reward points under “My Team”.

  • Now, click “Redeem” and with a single sign-on, you will now be redirected to the Plum Storefront.

  • Choose any experience, gift vouchers, etc from 30+ categories based on your location.

  • Click on “Add to cart” on the selected option.

  • Please read the Terms and Conditions, Validity, and Description of the item before proceeding.

  • After adding all the items to the cart, click on the cart icon to proceed with the purchase. Verify your items and click on “Proceed to Checkout”.

Check out our integrations section for more integrations that Plum supports.

How to redeem Mastercard/Virtual Visa Card?

To redeem your Mastercard/Virtual Visa Card, follow these steps below:

  • Select the Product of your choice and choose the “Guest Checkout” option on the landing page.

  • Enter a valid email id to proceed as a guest user.

  • You will be successfully able to place an order by choosing the Guest Checkout option.

  • Mention your name, email, dialing code, and phone number. An OTP will be sent to the mobile number provided before continuing with the purchase.

  • Select the option to use available Xoxo points for the purchase.

  • If you have a Xoxo gift card, add the gift card code and click on “Apply”.

  • You can also pay the excess amount by selecting the option to pay via “Credit Card” and choose the card of your choice.

  • Click on “Pay Now” to continue with the payment mode selected.

Can I redeem Xoxo points/vouchers for cash?

No, you cannot redeem Xoxo points/vouchers for cash.

Can xoxo Points and Code/codes be used simultaneously for a single Transaction?

Yes, both points and codes can be used for a single transaction.

Does the number of gift vouchers increase and remain constant? Can any specific country gift vouchers be added on request?

With four new additional vendor integrations, Storefront users can now enjoy access to a broad catalog covering new brands and geographies. Plum marks its presence in Canada and China with this release. Plum has also expanded its US and New Zealand presence with 100s of gift vouchers and incentives across categories.