Errors related to API
Some other common errors related to the Rewards APIs are listed below:
|
|
|
|
|
|
1 | PLE10001 | Validation error in place order | PlaceOrder | HTTP400 | Please check the json payload. |
2 | PLE10002 | Validation error in get order details | GetorderDetails, GetorderHistory | HTTP400 | Please check the json payload. |
3 | PLE10003 | Validation error in get filters | GetFilters | HTTP400 | Please check the json payload. |
4 | PLE10004 | Failed to validate client's externalOrderId | GetOrderHistory | HTTP422 | The validation of poNumber has failed. |
5 | PLE10005 | Failed to get currency value | PlaceOrder | HTTP502 | Please try again after sometime. |
6 | PLE10006 | Invalid response from currency API | PlaceOrder | HTTP502 | Please try again after sometime. |
7 | PLE10007 | Failed to add order | PlaceOrder | HTTP422 | Order placement failed. Call the PlaceOrder API again. |
8 | PLE10008 | Failed to get Order Amount details | GetOrderHistory | HTTP502 | Please contact cs@xoxoday.com |
9 | PLE10009 | Failed to get company points | Getbalance | HTTP502 | Please contact cs@xoxoday.com |
10 | PLE10010 | Failed to redeem points | PlaceOrder | HTTP422 | Order placement failed. Call the PlaceOrder API again. |
11 | PLE10011 | Failed to confirm order | PlaceOrder | HTTP422 | Order placement failed. Call the PlaceOrder API again. |
12 | PLE10012 | Failed to process order | PlaceOrder | HTTP502 | Order placement failed. Call the PlaceOrder API again. |
13 | PLE10013 | Failed to confirm points redeemed | GetVoucher,GetOrderDetials,GetorderHistory | HTTP503 | Please contact cs@xoxoday.com |
14 | PLE10014 | Invalid client | PlaceOrder | HTTP400 | Please contact cs@xoxoday.com |
15 | PLE10015 | Amazon KYC is not approved | PlaceOrder | HTTP400 | Amazon KYC process is not done. Please contact cs@xoxoday.com |
16 | PLE10016 | Failed to get Order details | GetorderDetails | HTTP404 | Order ID or poNumber passed is incorrect. |
17 | PLE10017 | Failed to get product details | GetVoucher | HTTP404 | Product details are not available. Please refresh the catalog by calling getvouchers API every 24 hours. |
18 | PLE10018 | Invalid denomination for the product | PlaceOrder | HTTP400 | The denomination passed is not valid. Please check and pass correct denomination from GetVoucher API. |
19 | PLE10019 | Clients are not allowed to place international orders | PlaceOrder | HTTP401 | International products are disabled. Please write to cs@xoxoday.com to enable it. |
20 | PLE10020 | Failed to get currency details for the client | PlaceOrder | HTTP404 | Please try again after sometime. |
21 | PLE10021 | Failed to find order details while fulfilling order | GetOrderDetails | HTTP404 | Please try again after sometime. |
22 | PLE10022 | Failed to find order history | GetOrderHistory | HTTP404 | Order ID or poNumber passed is incorrect. |
23 | PLE10023 | Failed to get client's balance | GetBalance | HTTP502 | Please check the json payload. |
24 | PLE10024 | Vouchers are out of stock | PlaceOrder | HTTP502 | Stock will be replenish. Please try again after sometime. |
25 | PLE10025 | Failed to place order for the client | Placeorder | HTTP502 | System could not place the order. Please try again after sometime. |
26 | PLE10026 | Order cancelled but refund failed | PlaceOrder | HTTP404 | Please write to cs@xoxoday.com |
27 | PLE10027 | Failed to find order history | GetorderHistory | HTTP404 | Order ID or poNumber passed is incorrect. |
28 | PLE10028 | Failed to find TransactionId | ----- | HTTP404 | Order ID or poNumber passed is incorrect. |
29 | PLE10029 | Failed to find filters for filterGroupCode | GetFilters | HTTP404 | The filter Group code used is invalid. Please check the value code in GetFilters API. |
30 | PLE10030 | Failed to find vouchers | GetVouchers | HTTP404 | Please try again after some time. |
31 | PLE10031 | Invalid filter value code | GetVouchers | HTTP400 | The filter value code used is invalid. Please check the value code in GetFilters API. |
32 | PLE10032 | Failed to validate OrderHistory Request | GetorderHistory | HTTP400 | Please check the json payload. |
33 | PLE10033 | Failed to validate getVouchers request | GetVoucher | HTTP400 | Please check the json payload. |
34 | PLE10034 | Failed to process resendVoucher | GetOrderDetails | HTTP502 | GetOrderDetails API failed to resend the voucher details. Please try again after sometime. |
35 | PLE10035 | Failed to get order details to check status of order | PlaceOrder | HTTP502 | PlaceOrder API has failed to check the status of the order. Please call the GetOrderDetails API and pass the same poNumber. |
36 | PLE10036 | Failed to get order details as delivery is canceled. | PlaceOrder | HTTP404 | Order delivery is in cancelled state. |
37 | PIPE10015 | Plum Pro APIs: User is disabled | ----- | HTTP401 | Please contact cs@xoxoday.com |
38 | PIPE10016 | Plum Pro APIs: Company is disabled | ----- | HTTP401 | Please contact cs@xoxoday.com |
39 | PIPE10017 | Plum Pro APIs: Access restricted for this IP | ----- | HTTP401 | IP must have blacklisted. Please share your server IP to cs@xoxoday.com and get it whitelisted. |
41 | PLE10041 | Clients are not allowed to place more than 10 Qty | PlaceOrder | HTTP409 | In an order, maximum ordered quantity of any product cannot exceed more than 9999. Please divide the order into smaller chunks and call the API multiple times. |
42 | PLE10042 | This product is not activated for the client. | PlaceOrder | HTTP404 | This product is disabled, please submit your KYB. In case already done, please contact cs@xoxoday.com. |
Last updated