> For the complete documentation index, see [llms.txt](https://xoxoday.gitbook.io/plum/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://xoxoday.gitbook.io/plum/user-guide/admins/comparison.md).

# Points vs Codes

| Features                | **Xoxo points**                                                                                                                                                                            | **Xoxo code**                                                                                                                                                                                                                                                                                           |
| ----------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Form**                | 1 point = 1 (base currency)                                                                                                                                                                | Voucher                                                                                                                                                                                                                                                                                                 |
| **User Account set-up** | Registration required (email ID as a unique identifier)                                                                                                                                    | Registration or Guest check-out                                                                                                                                                                                                                                                                         |
| **Redemption**          | Instant transfer to the user account (email ID as a unique identifier), redemption on [stores.xoxoday.com/marketplace](http://stores.xoxoday.com/marketplace)                              | Instant voucher delivery to the user email address, the redemption of the voucher(s) at [stores.xoxoday.com/marketplace](http://stores.xoxoday.com/marketplace)                                                                                                                                         |
|                         | Accumulation in the user account                                                                                                                                                           | Up to 10 xoxo codes vouchers can be used in a single transaction                                                                                                                                                                                                                                        |
|                         | Can be redeemed in single or multiple transactions                                                                                                                                         | Partial redemptions for Xoxo vouchers are possibletill the balance is exhausted.                                                                                                                                                                                                                        |
|                         | The system will 'consume the oldest points first' for optimal usage                                                                                                                        | A single Xoxo voucher can carry a maximum of 50000 points                                                                                                                                                                                                                                               |
| **Check your Balance**  | Points balance will be reflected at the top right-hand corner of the page under the profile section.                                                                                       | The remaining balance can be checked on the storefront by clicking on "Check Gift Card Code". "Check Gift Card Code" is on the right-hand corner of the storefront web page.                                                                                                                            |
| **Campaigns**           | Campaigns can't be created for Xoxo points, the user gets an option to choose from all the available options                                                                               | [Campaigns](/plum/user-guide/admins/campaigns.md) can only be created for Xoxo vouchers                                                                                                                                                                                                                 |
| **Validity**            | 1 year from the date of issue                                                                                                                                                              | 1 year from the date of issue                                                                                                                                                                                                                                                                           |
| **Distribution**        | Bulk upload, Individual Distribution                                                                                                                                                       | Bulk upload, Individual Distribution                                                                                                                                                                                                                                                                    |
| **Use Case**            | It is mostly used for accumulative / repeated rewarding as the points can be a reward measure for achievements / There can be accumulated redemption for birthdays/work Anniversaries etc. | <p>1. It is mostly used for one-off rewarding where the recipient is not particularly associated with the rewarder except for the act for which rewarding is done.<br>2. Currently for organizations having employees in different geographies we suggest Xoxo code as the form reward distribution</p> |
|                         | Eg - Employee rewarding.                                                                                                                                                                   | Eg. - Webinar attendees, Consumer promotions.                                                                                                                                                                                                                                                           |
| **Product Roadmap**     | Currently, one user can get rewards from only one plum account, this will change in the near future and the user will be able to get and accumulate points from multiple sources.          | The same user can receive awards from multiple plum accounts                                                                                                                                                                                                                                            |
|                         | SMS sent to the user can be customized                                                                                                                                                     | SMS sent to the user can be customized                                                                                                                                                                                                                                                                  |
|                         | Improvement in UX of Individual and bulk distribution                                                                                                                                      | Improvement in UX of Individual and bulk distribution                                                                                                                                                                                                                                                   |
|                         |                                                                                                                                                                                            | Improvement in the user experience of storefront                                                                                                                                                                                                                                                        |
|                         |                                                                                                                                                                                            | Ability to converts voucher into points                                                                                                                                                                                                                                                                 |
|                         |                                                                                                                                                                                            |                                                                                                                                                                                                                                                                                                         |


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