Xoxoday
  • 📓User Resources
    • 👨‍💼For Admins
      • 📌Getting Started
        • ⚙️Settings
          • Manage Super Admin/Admins
            • Hierarchy vs Non-Hierarchy
            • Threshold
            • Delete an Admin
            • Redemption APIs
              • Generic Redemption APIs
              • Oauth 2.0 Implementation for Stores Redemption
          • Platform Preferences
          • Account Verification
        • Types of Companies
      • 🚀Plum Launch Communication Kit
        • 🌉Pre-Launch Templates
        • 🤝Introduction to Plum Templates
        • 📺How to Sign up on Plum’s reward storefront Template
        • 📑How to Bookmark Plum’s reward storefront for easy access Template
        • 🎉How to Redeem the Rewards on Plum’s Reward Storefront?
      • Xoxo Points
        • 📌Getting Started
        • 🚚Distribution of Xoxo-points
        • 📩Email/SMS Customization
        • FAQs
      • Xoxo Codes
        • 📌Getting Started
        • 🚚Distribution of Xoxo-codes
        • 📩Email, SMS, and Xoxo Code Campaign Customization
        • FAQs
      • Points vs Codes
      • Xoxo Links
        • 📌Getting Started
        • 🚚Distribution of Xoxo-links
        • FAQs
      • Domain Authentication Guide
        • Troubleshooting Domain Authentication
      • 💰Add Funds
        • Base Currency
      • Campaigns
        • Getting Started
        • Editing a campaign?
        • Delete/disabling a Xoxo Campaign?
      • 🏬Reports
      • 💳Prepaid Card User Guide
        • Virtual Paypal International
          • 📌Getting Started
          • 📭How to Redeem?
        • Virtual Visa Card
          • 📌Getting Started
          • 💳How to Redeem?
      • 🔐Security and Compliance
        • Cryptography & Encryption
        • Email Whitelisting
        • Governance, Risk, & Data Compliance
        • Application,Dev & Security
        • Cloud Security
        • HR Compliance
        • Identity & Access Management
        • Solution Development
        • Security Operations
        • Training and Awareness
        • Vulnerability and Threat Management
        • Security Operations & Technical Capabilities and Support
        • Data Management
        • Policies & Procedures
        • Tax Compliance
        • Privacy Compliance
        • Cloud Security Alliance
        • Others
        • Documents
          • Data Security
          • Information Security
          • Admin/Business
          • Others
          • Finance Compliance
    • 🧑‍🤝‍🧑For End-Users
      • 📌Getting Started
      • 🧑‍💻Signing up/Logging in
      • 🪙How to redeem?
      • 💳Gift Vouchers
      • 🎁Gift Box Queries
      • 🚚Delivery Related Issues
      • 🛑Cancelation/Refunds
    • 🔗Pre-Built Integrations
      • Qualtrics Integration Guide
        • Using Qualtrics Workflow Extension to Send Rewards
        • Public Survey Rewarding
        • Anonymous Survey Rewarding
      • HubSpot + Plum
        • 1-1 Reward Widget in HubSpot
        • Workflow Based Reward Automation
        • 1-Many Link for Xoxolink’s Reward Automation
        • Email based Reward Automation
      • Darwinbox + Plum
      • SurveyMonkey + Plum
        • Public Survey Automation
        • Anonymous Survey Automation
      • Zapier + Plum
      • ActiveCampaign + Plum
        • Creating Automation
      • Salesforce + Plum
        • Getting Started with Xoxoday Plum
        • Getting Started and Setting up Salesforce Integration
        • Sending 1-1 Reward
        • Steps to create a Flow and add a Trigger
        • Redemption Journey for your Recipients
      • Typeform + Plum by Xoxoday
      • Zoho People + Plum
      • SAP Successfactors + Plum
        • SAP Client Registration with Xoxoday for Stores Redemption
      • Decipher - Forsta Integration
      • Zoho CRM
        • Send 1-1 rewards
        • Automation : Workflow Rules
      • Connect Plum to thousands of apps using Zapier
      • Other Integrations
    • 🛣️Product Roadmap
      • 2022
      • 2021
  • 👨‍💻Developer Resources
    • Rewards API
      • Getting started
      • API Endpoints
        • Authentication
          • Client ID, Secret ID, and Token Creation
          • Token Management
        • Catalog
          • GetVouchers API
          • GetFilters API
        • Orders
          • PlaceOrder API
          • GetOrderDetails API
          • GetOrderHistory API
        • Account Balance
          • GetBalance API
        • Postman Collection URL
      • Concepts
        • Staging Environment
        • Catalog
        • Error Handling
          • Standard HTTP status code summary
          • Errors related to API
        • Exchange Rates
      • Guides
        • Funding the Account
        • Reporting and Analytics
      • Webhooks
        • Test Webhooks
        • How to implement webhooks?
        • How to secure your webhooks?
      • Forex
      • Best Practices
      • Frequently Asked Questions
    • StoreFront Integration
      • Getting started
      • API Endpoints
        • Authorization
        • Token Creation & Token Management
        • SSO Redirection
        • End Points
      • Concepts
        • Points
      • Guides
        • Funding Account
        • Reports and Analytics
    • Xoxo Link API
    • Roadmap for 2021
  • 📅Release Notes
    • Release April 2023
    • Release March 2023
    • Release February 2023
    • Release December 2022
    • Release October 2022
    • Release September 2022
    • Release July 2022
    • Release May 2022
    • Release March 2022
    • Release February 2022
    • Release December 2021
    • Release November 2021
    • Release October 2021
    • Release September 2021
    • Release July 2021
    • Release May 2021
    • Release March 2021
    • Release December 2020
    • Release October 2020
    • Release September 2020
    • Release August 2020
    • Release June 2020
    • Release May 2020
    • Release April 2020
    • Release March 2020
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On this page
  • Transparency in cross-border transactions
  • Multi-lingual reward links
  • Improved Journey of Marketplace Redemption
  • Changes in the Plum Pro APIs
  • Integrate rapidly with any tool

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  1. Release Notes

Release February 2023

PreviousRelease March 2023NextRelease December 2022

Last updated 2 years ago

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Transparency in cross-border transactions

Sending rewards globally on Plum is always exciting—but currency conversion issues can sometimes be a hassle. To make things simpler, we've changed the system to provide admins and recipients with the applicable exchange rates for cross-border conversions, creating transparency in the financial systems.

How is this going to help the Customers?

This will allow customers to know the actual value being charged in their base currency, where there is an exchange rate applicable for their daily orders if any of them are transacting cross-currency products. This also helps create transparency in the Customer’s audits.

Multi-lingual reward links

With this release, we have introduced multilingual capabilities in Xoxo Links. The recipient of a Xoxo Link will be able to choose a language in which they would like to view the options presented in the Links. We have enabled this feature for a few specific customers as a BETA version.

Improved Journey of Marketplace Redemption

We have made it easier for recipients to redeem rewards by customizing the storefront according to the reward they received. This not only speeds up redemption but also eliminates confusion.

Changes in the Plum Pro APIs

API Endpoint
New Changes
How is it helpful?

getVouchers API Response

"isPhoneNumberMandatory" field is added in the API response which shows True/False in response

This allows you to know if the product requires Phone number while placing the order

getOrderDetails API Response

We have added the timestamp information in the "orderDate" field which was earlier showing only date Before: "orderDate": "2023-01-24" After: "orderDate": "2023-01-24 13:19:58" in GMT +5:30

This allows user to know the exact time the order is placed which can be used as reference during internal audit

Integrate rapidly with any tool

In this release, we worked to optimize our integration architecture and have added capabilities to integrate with over 100+ leading SaaS platforms from popular CRMs, to Marketing Automation, and support ticket systems to referral platforms and everything in between!

With this new optimized architecture in the Xoxoday back-end, you can connect with any tools you already use to send rewards based on the trigger criteria that fit your imagination or your business logic. Also, as an added advantage, you can tweak and customize the nature of the integration—as long as the other tool provides us with an API for that feature!

Tools you may be already using (to name a few):

  • CRM 1. Freshsales Robust Yet Easy-To-Use CRM Software from the stable of FreshWorks. 2. Salesforce World's #1 CRM. The integrated platform, AI, app development, and best-in-class apps. 3. HubSpot Flexible and easy-to-use CRM and Marketing Automation tool! 4. Pipedrive Pipedrive is an easy-to-use CRM tool. 5. CloseCRM Close is the inside sales CRM for startups and SMBs.

  • Marketing Automation 1. Oracle Eloqua A best-in-class B2B marketing automation solution, Oracle Eloqua Marketing Automation offers campaign design and advanced lead scoring. 2. Marketo Marketo is Software-as-a-Service (SaaS)-based marketing automation software owned by Adobe. 3. Salesforce Pardot A full suite of B2B marketing automation tools from Salesforce. 4. Constant Contact With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals

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