> For the complete documentation index, see [llms.txt](https://xoxoday.gitbook.io/plum/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://xoxoday.gitbook.io/plum/user-guide/admins/xoxo-codes/communication.md).

# Email, SMS, and Xoxo Code Campaign Customization

## **How to customize the email in a Xoxo Code Campaign?**

You can choose to customize the email either in the “Campaign” section or in the “Xoxo Code” section of the admin dashboard.&#x20;

## **Customize Email/SMS in xoxo code section**

**To edit the email from the “Xoxo Code” section, follow these steps below:**

* Visit the Xoxo Code section in the dashboard.
* After setting up the campaign and uploading the recipients, click on the “Email Preview” section.
* You can then choose to edit the email directly from here.

Following things can be customized for the email before sending the Xoxo code to anyone

* The subject line of the email
* Headline Message
* Banner Image
* Personal Message
* Email footer&#x20;

<figure><img src="https://lh3.googleusercontent.com/_G-4zmBdIH_VinaqaAbMDED5WQ9TEW8Wrh09XwPzZep4hq0wnusOA0mXDRUbLCBKt4-r9CMqQ--aKeLD5I14MF5KD2jngj6GGhWH3ejuROT2eLrXywLjDxvAQx7tXni9K8R0pTfGz6j6kKuWcu04xRxHimjnEu3h1LUhd8fb6bgL9vogC_STafPPldRa7g" alt=""><figcaption></figcaption></figure>

## **Customize Email/SMS in Campaign Section:**

Plum by Xoxoday also allows admins and super admins to send dedicated **campaigns** for all sorts of special occasions.  Know more about campaigns [here](/plum/user-guide/admins/campaigns.md).

To customize the email and sms directly in the campaign sections, follow the below steps.

* Choose a “**Campaign Name**”
* Now click on the “Xoxo Code Campaign” and select the campaign that you wish to edit.
* Under the “Actions”, click on the edit button.
* Now, choose to edit the emailer.
* Congratulations, you have now successfully edited the mailer for your campaign.


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