Xoxoday
  • 📓User Resources
    • 👨‍💼For Admins
      • 📌Getting Started
        • ⚙️Settings
          • Manage Super Admin/Admins
            • Hierarchy vs Non-Hierarchy
            • Threshold
            • Delete an Admin
            • Redemption APIs
              • Generic Redemption APIs
              • Oauth 2.0 Implementation for Stores Redemption
          • Platform Preferences
          • Account Verification
        • Types of Companies
      • 🚀Plum Launch Communication Kit
        • 🌉Pre-Launch Templates
        • 🤝Introduction to Plum Templates
        • 📺How to Sign up on Plum’s reward storefront Template
        • 📑How to Bookmark Plum’s reward storefront for easy access Template
        • 🎉How to Redeem the Rewards on Plum’s Reward Storefront?
      • Xoxo Points
        • 📌Getting Started
        • 🚚Distribution of Xoxo-points
        • 📩Email/SMS Customization
        • FAQs
      • Xoxo Codes
        • 📌Getting Started
        • 🚚Distribution of Xoxo-codes
        • 📩Email, SMS, and Xoxo Code Campaign Customization
        • FAQs
      • Points vs Codes
      • Xoxo Links
        • 📌Getting Started
        • 🚚Distribution of Xoxo-links
        • FAQs
      • Domain Authentication Guide
        • Troubleshooting Domain Authentication
      • 💰Add Funds
        • Base Currency
      • Campaigns
        • Getting Started
        • Editing a campaign?
        • Delete/disabling a Xoxo Campaign?
      • 🏬Reports
      • 💳Prepaid Card User Guide
        • Virtual Paypal International
          • 📌Getting Started
          • 📭How to Redeem?
        • Virtual Visa Card
          • 📌Getting Started
          • 💳How to Redeem?
      • 🔐Security and Compliance
        • Cryptography & Encryption
        • Email Whitelisting
        • Governance, Risk, & Data Compliance
        • Application,Dev & Security
        • Cloud Security
        • HR Compliance
        • Identity & Access Management
        • Solution Development
        • Security Operations
        • Training and Awareness
        • Vulnerability and Threat Management
        • Security Operations & Technical Capabilities and Support
        • Data Management
        • Policies & Procedures
        • Tax Compliance
        • Privacy Compliance
        • Cloud Security Alliance
        • Others
        • Documents
          • Data Security
          • Information Security
          • Admin/Business
          • Others
          • Finance Compliance
    • 🧑‍🤝‍🧑For End-Users
      • 📌Getting Started
      • 🧑‍💻Signing up/Logging in
      • 🪙How to redeem?
      • 💳Gift Vouchers
      • 🎁Gift Box Queries
      • 🚚Delivery Related Issues
      • 🛑Cancelation/Refunds
    • 🔗Pre-Built Integrations
      • Qualtrics Integration Guide
        • Using Qualtrics Workflow Extension to Send Rewards
        • Public Survey Rewarding
        • Anonymous Survey Rewarding
      • HubSpot + Plum
        • 1-1 Reward Widget in HubSpot
        • Workflow Based Reward Automation
        • 1-Many Link for Xoxolink’s Reward Automation
        • Email based Reward Automation
      • Darwinbox + Plum
      • SurveyMonkey + Plum
        • Public Survey Automation
        • Anonymous Survey Automation
      • Zapier + Plum
      • ActiveCampaign + Plum
        • Creating Automation
      • Salesforce + Plum
        • Getting Started with Xoxoday Plum
        • Getting Started and Setting up Salesforce Integration
        • Sending 1-1 Reward
        • Steps to create a Flow and add a Trigger
        • Redemption Journey for your Recipients
      • Typeform + Plum by Xoxoday
      • Zoho People + Plum
      • SAP Successfactors + Plum
        • SAP Client Registration with Xoxoday for Stores Redemption
      • Decipher - Forsta Integration
      • Zoho CRM
        • Send 1-1 rewards
        • Automation : Workflow Rules
      • Connect Plum to thousands of apps using Zapier
      • Other Integrations
    • 🛣️Product Roadmap
      • 2022
      • 2021
  • 👨‍💻Developer Resources
    • Rewards API
      • Getting started
      • API Endpoints
        • Authentication
          • Client ID, Secret ID, and Token Creation
          • Token Management
        • Catalog
          • GetVouchers API
          • GetFilters API
        • Orders
          • PlaceOrder API
          • GetOrderDetails API
          • GetOrderHistory API
        • Account Balance
          • GetBalance API
        • Postman Collection URL
      • Concepts
        • Staging Environment
        • Catalog
        • Error Handling
          • Standard HTTP status code summary
          • Errors related to API
        • Exchange Rates
      • Guides
        • Funding the Account
        • Reporting and Analytics
      • Webhooks
        • Test Webhooks
        • How to implement webhooks?
        • How to secure your webhooks?
      • Forex
      • Best Practices
      • Frequently Asked Questions
    • StoreFront Integration
      • Getting started
      • API Endpoints
        • Authorization
        • Token Creation & Token Management
        • SSO Redirection
        • End Points
      • Concepts
        • Points
      • Guides
        • Funding Account
        • Reports and Analytics
    • Xoxo Link API
    • Roadmap for 2021
  • 📅Release Notes
    • Release April 2023
    • Release March 2023
    • Release February 2023
    • Release December 2022
    • Release October 2022
    • Release September 2022
    • Release July 2022
    • Release May 2022
    • Release March 2022
    • Release February 2022
    • Release December 2021
    • Release November 2021
    • Release October 2021
    • Release September 2021
    • Release July 2021
    • Release May 2021
    • Release March 2021
    • Release December 2020
    • Release October 2020
    • Release September 2020
    • Release August 2020
    • Release June 2020
    • Release May 2020
    • Release April 2020
    • Release March 2020
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On this page
  • Non-Hierarchy based:
  • Hierarchy-based:
  • Non-Hierarchy account
  • Hierarchy account

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  1. User Resources
  2. For Admins
  3. Getting Started
  4. Settings
  5. Manage Super Admin/Admins

Hierarchy vs Non-Hierarchy

Currently Plum has two types of accounts,

  1. Non - Hierarchy based.

  2. Hierarchy based.

Non-Hierarchy based:

Admins

Admin 1

Admin 2

Admin 3

Admin 4

Admin 5

Budget - Xoxo Points/Code

Own budget can be used only for Xoxocode and Xoxo Points

Own budget can be used only for Xoxocode and Xoxo Points

Own budget can be used only for Xoxocode and Xoxo Points

Own budget can be used only for Xoxocode and Xoxo Points

Own budget can be used only for Xoxocode and Xoxo Points

Budget - Plum Pro

Own budget can be used only for Brand Voucher procurement

Own budget can be used only for Brand Voucher procurement

Own budget can be used only for Brand Voucher procurement

Own budget can be used only for Brand Voucher procurement

Own budget can be used only for Brand Voucher procurement

Budget Transfer

One admin can transfer his entire budget to another admin

Distribution

Xoxo Point, Code, Plum Pro

Xoxo Point, Code, Plum Pro

Xoxo Point, Code, Plum Pro

Xoxo Point, Code, Plum Pro

Xoxo Point, Code, Plum Pro

Reports

An admin can view only his reports

Recharge

Each Admin can recharge his own wallet

Base Currency

The same base currency for all accounts

Hierarchy-based:

Super Admin

SA1

SA2

SA3

SA4

SA5

Reports for SA

All super admins can view reports of the entire company

Admin

Admin 1

Admin 4

Admin 7

Admin 10

Admin 13

Admin 2

Admin 5

Admin 8

Admin 11

Admin 14

Admin 3

Admin 6

Admin 9

Admin 12

Admin 15

Reports for Admin

Admin will be able to see only his own rewarding report

Budget - Xoxo Points/Code/Plum Pro/XoxoLink

Company Budget (common budget)

Set Threshold

yes

Distribution

Xoxo Point, Code, Link, Plum Pro

Xoxo Point, Code, Link, Plum Pro

Xoxo Point, Code, Link, Plum Pro

Xoxo Point, Code, Link, Plum Pro

Xoxo Point, Code, Link, Plum Pro

Recharge

Only super admin can recharge

Multiple Super Admin

Multiple Admins

Common Company Wallet

Budget for each Admin

Non-Hierarchy Account (non-multi admin)

Yes

No

No

NA

Hierarchy Account (multi-admin)

Yes

Yes

Yes

No

Non-Hierarchy account

Use cases of Non-Hierarchy account

  1. Perfect for an organization that wants multiple budget owners, where each budget owner has his/her own budget to reward employees. In this case, the budget owner doesn't want his budget to be consumed by a different budget owner.

  2. If an organization has 2 HRs, where one HR is responsible for employee rewarding and another HR is responsible for the LSA award, and both want to have a separate budget and rewarding system.

  3. Apt where the sales head and marketing heads of an organization want to have different budgets.

Features of Non-Hierarchy account

  1. Every super admin has his/her own wallet

  2. Every super admin gets to view his/her own reports.

  3. Simple to use.

Limitation of non-hierarchy account

  1. A single user doesn't have the functionality to view the entire company report.

  2. Budgets can't be distributed.

  3. Two types of fund, Xoxo Point/ Xoxo code, and Plum Pro

Hierarchy account

Use cases of Hierarchy account

  1. An organization that wants to have a single company wallet and would like to allocate threshold limit to different admins. (Threshold doesn't mean budget lock, threshold means that an admin can only spend money up to the threshold value)

  2. An organization that wants to have complete budget control and wants to allocate budget to different admins, and would like to see the usage reports for each admin.

Features of Hierarchy accounts

  1. Single fund for all types of distribution modes.

  2. Wallet funds can be used by anyone in the organization up to the threshold limit

  3. Each admin can view its own report and super admin can view the entire company report.

Limitations in the hierarchy account

  1. Budget can be utilized by anyone as the budget doesn't get locked

  2. Once a user reaches a threshold limit he can't distribute more awards till the time super admin changes the threshold value

PreviousManage Super Admin/AdminsNextThreshold

Last updated 3 years ago

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