Qualtrics Integration Guide

Highlights of the Integration

Once the integration between the two platforms is enabled, you no more have to juggle between spreadsheets to track or manage reward campaigns, or manually procure and distribute rewards. Xoxoday Plum not only simplifies the rewarding process but also brings a host of value addition to the integration. Here are some of the key highlights:

Automated Rewards on Completion of Survey

The integration allows you to set up Reward automation Campaigns on Xoxoday Plum and send out rewards to respondents who complete the survey. Not just that, the survey respondents can choose gifts, perks, and experiences of their choice from Xoxoday’s extensive global catalog. You can also restrict the number of rewards sent out based on criteria like - campaign time range, Maximum Reward count, etc.

Built-in Approval Workflows

Integration with Xoxoday allows you to have complete control over who among your respondents to send the rewards to. The built-in approval system lets you review and approve respondents individually or in bulk. This ensures that there are no repeat claims that take place.

Customized Communication Templates

Survey rewards can be sent to respondents through customized email templates to represent your organizational DNA - with your own logo, messaging, and images so they are instantly recognized and don’t get lost in their inbox.

Extensive Global Catalogue

Xoxoday’s storefront offers an extensive global catalog of 5000+ experiences, 3000+ gift vouchers, and 12000+ perks for your users to choose from. Plum also offers a wide range of reward distribution modes like sending bulk vouchers via emails, SMS, WhatsApp, generation of bulk voucher codes, and distribution through APIs.

Dedicated Redemption Support

Our API integrations ensure that the redemption process is seamless and non-intrusive for your users. Further to this, we also offer global support for all your user queries during redemption.

Prerequisite: Adding API Endpoint Access in your Qualtrics account.

Step 1: Log in to your Qualtrics account.

Step 2: Select "Admin" from the top dropdown.

Step 3: Select "User" from the header

Step 4: Click on the email id of the user, and a pop-up will appear, where you can tick the Access API as shown below:

Note: The User account must have access to Access API. Some roles who have this access are Brand Administrator, Account Manager, etc.