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  • Table of Contents
  • 📖Learn About Empuls
    • What is Empuls?
    • How Empuls Works?
    • Why Use Empuls?
    • What's New In Empuls?
  • 📌Getting Started for Admins
    • Sign Up For Empuls
    • Add Teammates
      • Add Users in Bulk
    • Set Up Awards & Core Values
    • Set Up Budgets for Awards
    • Set Up Automated Greetings
    • Communications & Gifts
    • White-Labeling
      • Email Whitelisting
    • Add In-House Catalog Item
    • Add Money to Empuls Wallet
    • Measure Employee Engagement
    • Connect Through Groups
    • Integrations
      • Single Sign On
        • Azure AD
      • HR Management Systems
        • UKG Pro
        • JustLogin
        • Namely
        • Zoho People
        • Gusto
        • Freshteam
        • Keka
        • Darwinbox
        • Greyt HR
        • Bamboo HR
        • SAP SuccessFactors
        • Page 1
        • PeopleStrong
        • Other HRMS (SFTP)
      • Microsoft Teams
      • Slack
      • Other Integrations
    • Engagement Resources
  • Feed Settings
  • 🎨Getting Started for Users
    • Log in to Empuls
    • Introduce Yourself to Others
    • Update Your Profile
    • Connect Through Groups
    • Appreciate Your Teammates
    • Share on LinkedIn
    • Give Award Nominations
    • Review Award Nominations
    • Gather 360° Feedback
    • Ace The Leaderboard
    • Manage Your Budgets
    • Redeem Your Earned Points
    • Create Support Ticket
  • 🔓Privacy and Security
    • Empuls Privacy Policy
    • Information Security Policy
    • Terms of Use
    • Security Related FAQs
    • 📄Certificates and Compliance Documents
    • User Access Settings
    • Cancellations & Refund Policy
      • User Management
    • Shipping & Delivery Policy
      • Add Users to Empuls
    • Terms & Conditions for Loan
      • Add Users in Bulk
  • 🛠️ Platform Settings
    • User Access Settings
      • User Management
      • Access Controls
      • User Authentication
    • Rewards & Recognition Settings
      • Awards, Values & Gifts
        • Manage Awards
        • Manage Core Values
        • Set up Gift / Send Gift
        • Revoke Awards or Gifts
        • Cost of Living Factor and Multi - wallet.
      • Automations
        • Automated Greetings
      • Automated Budgets
      • In house Catalog
      • Manage Org. Budgets
        • Organizational R&R Budget
        • Add Money to Wallet
    • Billing & Customization
      • Branding & Customization
      • Subscription & Billing
      • Business Information
    • Notification Settings
    • Other Settings
      • Manage Leaderboard
      • Data
  • Integration
    • HR Management Systems
      • UKG Pro
      • JustLogin
      • Namely
      • Zoho People
      • Gusto
      • Freshteam
      • Keka
      • Darwinbox
      • Greyt HR
      • Bamboo HR
      • SAP SuccessFactors
      • Workday
      • PeopleStrong
      • HiBob
      • Other HRMS (SFTP)
    • Miscellaneous Integrations- Linkedln, GIPHY.
    • Collaboration Apps
      • Microsoft Teams
      • Slack
  • 💬Groups
    • Introduction to Groups
    • How To Use Groups
    • Create/Delete Groups
    • Manage Group Members
    • Manage Group Settings
  • 🏆Awards & Recognitions
    • Introduction to Awards
    • Give Awards
    • Approve Nominations
    • Jury Panel based Approvals
    • Leaderboard
    • Certificates
  • 💰Budgets
    • Introduction to Budgets
    • 💰My Budgets
    • Manage Organization Budgets
      • Manage Organizational R&R Budget
  • 📜Surveys
    • My Surveys
      • 360° Feedback for Employees
      • HR Surveys for Admins
    • Org Surveys
      • eNPS Survey
      • Employee Pulse Survey
      • Custom Pulse Survey
      • Interpreting the Pulse Survey Results
      • Recommended Action Items to Improve eNPS
        • Strategic Alignment With the Employees
        • Hygiene Factors at Work
        • Relationships and Culture at Work
        • Recognition and Growth at the Organization
  • ❓Quizzes
    • Get started with Quizzes
  • 👥User Account
    • User Profile
    • Account Statement & Order History
    • Settings
  • 💸 Reward Store
    • Redeem Points
  • 💰Instant Credit
    • Instant Credit
      • 💸Perks & Benefits
        • Terms & Conditions For Instant Credit
  • 📈Reports
    • Live Status Dashboard
    • R&R Dashboard
    • Data Reports
  • 💼Resources
    • FAQs
    • Empuls Product Updates
      • May 2023
      • March 2023
      • February 2023
      • January 2023
    • Employee Engagement Ideas
      • Fun Contests, Ideas and Badges
        • Employee Appreciation Ideas
        • Groups to Create on Empuls
    • Diwali Greetings Resources
    • Women's Day Resources
    • Perks & Discounts Promotion Kit
    • Launch Communication Kit
    • MS Teams App Promotion Kit
    • 🖥️Empuls Software Development Kit
    • 📩Postman Collection
    • Privacy and Security
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  1. Getting Started for Users

Create Support Ticket

How to create customer support ticket for a quick resolution of your query

PreviousRedeem Your Earned PointsNextPrivacy and Security

Last updated 2 years ago

Was this helpful?

At Empuls, we strive to deliver a superior experience to all our users at all times. However, we understand that at times, the users may be left with unanswered questions or are simply not sure about what to do next. The Empuls customer support team is available to resolve all such queries and issues that the customers are facing.

How to Create a Customer Support Ticket?

1. Navigate to the in-app resource center.

2. Go to Help & Feedback --> Raise A Ticket.

3. Fill out the form on the New Tickets Creation page and submit.

Users can also simply drop an email to support@empuls.io with the details of their query/issue for a swift resolution.

🎨
Empuls Resource Center
Raise A ticket
Ticket Creation Form