# Create Support Ticket

At Empuls, we strive to deliver a superior experience to all our users at all times. However, we understand that at times, the users may be left with unanswered questions or are simply not sure about what to do next. The Empuls customer support team is available to resolve all such queries and issues that the customers are facing.

### How to Create a Customer Support Ticket?

1\. Navigate to the in-app resource center.

![Empuls Resource Center](https://1067480511-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MOm3lvi2GZUOthqehhF%2Fuploads%2FbG6hCCX7W0gFO3uu9L4q%2FResourcenter.png?alt=media\&token=fbcc6d4c-7087-4289-9f16-7eae8d699466)

2\. Go to Help & Feedback --> Raise A Ticket.

![Raise A ticket](https://1067480511-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MOm3lvi2GZUOthqehhF%2Fuploads%2Fz8LI5DwOtp0FmPQZbXGT%2Fresourcecenter.png?alt=media\&token=91de4bd6-3c8d-4c58-9237-27b0d31aff76)

3\. Fill out the form on the New Tickets Creation page and submit.

![Ticket Creation Form](https://1067480511-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MOm3lvi2GZUOthqehhF%2Fuploads%2F5lE0O76M92k688VgPj55%2FScreenshot%202022-02-16%20105615.png?alt=media\&token=ba123552-c943-4398-9a8d-07d52bbe42fd)

{% hint style="info" %}
Users can also simply drop an email to <support@empuls.io> with the details of their query/issue for a swift resolution.
{% endhint %}


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