Recharge

Xoxo points conversion factor

1 INR (or USD) = 1 Xoxo point is the recommended factor. This is unchangeable.

Getting Started

  • Login to your Plum Admin Account.

  • Go to the Recharge Section in the dashboard.

  • Click on “Add Funds” in the “Company Wallet” section.

  • Enter the amount in your base currency and “Proceed to Payment”.

  • Enter billing details and phone number and click “Proceed to Payment”. Make sure you have access to the mobile number provided. An OTP is sent before proceeding with the payment.

How to pay through Invoice?

If you want to pay later and only generate an invoice, please click on “Generate Proforma Invoice” mentioned under the “Proceed to the Payment” page

  • Choose a payment method to pay. Enter the necessary details and click on “Pay Now”.

​Payment Methods available:

  • Cards (Credit/Debit)

  • Net banking

  • Paypal

  • UPI

  • Online wallets

  • Offline payments through cheque.

  • An OTP is sent to the mobile number provided earlier. Enter the OTP and click on “Submit”. You will be redirected to the secured payments page.

  • Payment is successful and the orderID is provided. Click on “Go to Admin Page” or you will be redirected to your admin dashboard in 5 seconds.

How does someone generate a Proforma invoice/Pre payment invoice on the dashboard?

  • Login to your Plum Admin Account.

  • Go to the Recharge Section in the dashboard.

  • Click on “Add Funds” in the “Company Wallet” section.

  • Enter the amount in your base currency and “Proceed to Payment”.

You will be redirected to the payment summary report where you can find the option of downloading the proforma report. This can be done by just entering the country code along with the mobile number and then clicking on the Generate Proforma Invoice hyperlink.

You will receive a pop-up to confirm the generation of invoice Click on OK for generating it.

The Report will be sent to the registered email id.

You can also view the status in the reports section. It might take a couple of minutes to show up on the dashboard.

Here is a quick video to get you through the different steps: