Delivery Issues

Can I change my postal address once dispatched?

Please raise a ticket at https://help.xoxoday.com/hc or send a mail to [email protected] or Whatsapp us at +91 080 61915050. We will check and get back to you on the same.

I am unable to submit the address in the provided address link?

Please raise a ticket at https://help.xoxoday.com/hc or send a mail to [email protected] or Whatsapp us at +91 8061915050. We will update you in the next 4 business hours.

Can my friends/Family/Neighbours accept the Gift box on my behalf?

Yes, you may coordinate with the delivery executive at the time of delivery and arrange an alternate person to collect the Gift Box on your behalf.

Which address should I provide? Office or residential?

You may provide any address to deliver the gift box, be it residential or otherwise.

How can I track my gift box delivery after updating the address?

Once the Gift Box is dispatched from our end, you will be notified with the tracking details on your official mail ID to track the shipment further.