# Measure Employee Engagement

### What is eNPS?

eNPS is short for Employee Net Promoter Score. It is a metric that gauges employee loyalty by asking them how likely they are to recommend their place of work to friends and acquaintances on a scale of 1-10.

NPS has been proven to be a highly predictive metric for customer satisfaction & loyalty. Businesses across the world use NPS as a key metric. Studies have shown a clear correlation between NPS scores and customer loyalty & even business results.

eNPS extends the same concept to employee satisfaction and loyalty. By asking a single question, organizations can understand the current level of employee engagement at the workplace.

### How it works

eNPS calculates the difference between the ratio of promoters and detractors in an organization, and the final score is represented on a scale of -100 to +100.&#x20;

### Understanding feedback

* The eNPS can range from -100, where all employees are detractors (answers 1 to 6) to +100, where all of them are promoters (answers 9 or 10).
* Using this score, you can gauge your employees' sentiments and work towards improving them. A positive score is good. Any score greater than 50 is excellent.

### Measure Employee Net Promoter Score

* Navigate to **Survey>Employee Life Cycle Surveys**.
* Click on <mark style="background-color:orange;">**Get Started**</mark> under eNPS  Survey.
* Once Employee NPS (eNPS) Survey page loads, click on <mark style="background-color:orange;">**Get Started**</mark>.
* A final confirmation page opens. Click on <mark style="background-color:orange;">**RUN SURVEY**</mark> to start the process.

![eNPS Survey in Empuls](https://1067480511-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MOm3lvi2GZUOthqehhF%2Fuploads%2FecGXBiHibwWvCLIl7mzW%2Fsurveye.png?alt=media\&token=3d42da3f-1e63-4ffc-9c83-bca845fff657)

Now that you are all set, you can start engaging with employees around rewards and recognitions, and let Empuls work for you!
